PAC Integrations is a premier security systems provider, specializing in both residential and commercial applications since 1982. The company strives to provide custom, tailored solutions designed specifically for your individual needs, incorporating experience and extensive technical ability to ensure the safety and satisfaction of their clients.
PAC offers highly customized systems and does not believe in locking clients into lengthy contracts. A “personal touch” is added to every sale, and the company’s practical pricing strategy and honest approach to business provide a better alternative for their customers. Rather than relying on pre-packaged security systems that are developed at a corporate level, PAC focuses on providing real world solutions to important problems.
The company’s highest goal is their customers’ satisfaction. They provide outstanding after sale and technical support, and end users are encouraged to communicate their needs and concerns with the company – they really care about their clients!
PAC Integrations is headquartered in the San Francisco Bay Area, with satellite locations throughout the United States. The employees’ commitment to customer satisfaction puts them just a phone call away, no matter where you are located.
The methodology of the company has been to provide expert service in many related areas in order to save clients time and money. PAC’s service technicians go through extensive field training to diagnose the most complex problems that can arise with any security system. PAC is so much more than an alarm company, as you can see from the list of services below.
PAC’s field technicians are key assets to protecting you and your property. Years of experience enable them to quickly assess your unique needs and develop a customized solution. They exhibit excellence in their technical skills and quality craftsmanship, ensuring your system is designed to the highest industry standards.
Continuous training and education contributes to each technician’s knowledge and keeps them up-to-date on the latest technologies. Local technicians complete state fire/life safety certification, in addition to participating in various manufacturers’ factory training and the Joint Apprenticeship Training Program. PAC is also a member of the IBEW Local 302, Electrical Workers Union.
As mentioned previously, PAC’s highest priority has always been to make executing your project simple and meet your security needs in a no-nonsense way. Their office staff does an excellent job of handling calls, billing issues and keeping daily operations running efficiently and effectively. They are the vital link between the customer and PAC’s technical team.
PAC Integrations’ philosophy demonstrates that customer relationships are their highest priority. Their customers have grown to respect PAC’s workmanship, honesty, and professionalism. This business model enables PAC to differentiate itself and offer clients a more personalized experience. They are not in the business to do a one-time job for you. The strength of PAC’s business is trust and customer loyalty established through the years. Because of this level of care, many PAC customers have been with the company since the very beginning. Each technician and support member understands your requirements are unique and will work closely with you to design a solution that fits your needs perfectly.
PAC Integrations, Inc.
P.O. Box 6008
Concord, CA 94524-1008
800-479-4722 office/toll free
Passcode changes, emergency call list updates, badge supply orders, technical support inquiries
Copies of your fire test reports, Fire test scheduling, General questions about fire testing
Upgrade your system, Receive a quote, Request an evaluation
Schedule a service appointment.